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Commercial property owner
New Zealand
Completed
Bookkeeping & Finance
When I took over the bookkeeping for a commercial property, I was told everything was up to date. But when I looked closer, something didn't add up. Invoices were showing as sent — but some were months overdue. There was a gap between paid expenses and unpaid OPEX that made no sense. The owner had no idea anything was missing.
Invoices were marked as sent but tenants hadn't received them. A six-month gap between paid expenses and unpaid OPEX made no sense. I went through everything line by line.
I called the tenants one by one. They had never received the invoices. They were used to getting bills at random times so hadn't thought to ask. Six months of charges had quietly gone unnoticed.
I explained everything to the owner, apologised to tenants, resent every invoice, and set up payment plans where needed. Then rebuilt the invoicing system so it couldn't happen again.
Invoicing now runs on a clear schedule. The owner has full visibility over what's coming in and out. Nothing slips through unnoticed.
The admin haven difference
$20,000 in missed invoices recovered
Invoicing system rebuilt and running on schedule
Owner has full visibility — no more surprises
Get this Service
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